Administrative Staff

Our administrative team is fully trained to provide clients with a professional, safe, caring and confidential environment of the highest quality. If they can assist you in any way, please ask. If you have any comments or queries please direct them to Tracey James either in person, by phone (01494 867272) or by email (
Tracey James RN

Practice Manager

Tracey was born and raised in Sussex and started her career in nursing having trained in Canterbury. She has since worked as a midwife, specialist laser and dermatology nurse and practice manager with experience in both the NHS and private sector. Using these skills she ensures the smooth running of Healthy Balance. Tracey is the Healthy Balance Practice Manager, and you will often spot her in her scrubs, providing nursing assistance to consultants in the minor operations suite.

As Healthy Balance practice manager, Tracey James leads the administrative team which operates within a fully documented quality system within premises that have achieved CQC status to ensure the highest standards of patient care. Tracey is proud that quality of service and client care is at the forefront of what she does and that her ideals are shared by those with whom she works. Read more about Tracey James RN

Leticia Gil Figuera

Medical Receptionist

Leticia Gil Figuera moved to England in 1996 to study and planned to go back to her native Spain after a while. But life took her in a different direction and she has lived in the country for a considerable length of time now. She worked mainly in the catering and hospitality sector until she married and became a full time mum. Once she decided it was time to go back to work she wanted to do something that she really loved and believed in. Then she joined Healthy balance with the hope of learning more about all the different treatments and therapies she has always been interested in. In her free time Leticia enjoys running, yoga and regular trips to museums and art galleries with her children. ​

Angela Pickering

Medical Receptionist

Angela originally trained as a graphic designer and began her career working in the advertising industry in London before later forming her own creative agency in Henley-on-Thames.
She has two grown up children – a son who combines a successful music career with being an osteopath along with being a doting dad to her two grandchildren and a daughter who is an interior designer.
In her spare time she enjoys all things creative from writing, decorating and messing about with a sewing machine. She also sometimes gets to fly to places like the Isle of Wight or Wales for lunch or a cup of tea – that’s if her pilot partner can beg, borrow or steal a light aircraft, and the weather is ok – but taking the controls is not an option!

Adrienne Lubock

Medical Receptionist

Adrienne follows Osteopath Simon Chesney and his patients over from Old Amersham, where she has worked with her exceptional organisational skills as his personal assistant for the last three years. Prior to this Adrienne has had the excitement and variety of working internationally as a nanny for twenty years, as an event organiser for Elizabeth Arden, BA cabin crew and as a chalet manager in the Val d'Isere. Adrienne is also a good lipreader and is competent in British Sign Language.

Adrienne is excited to continue working alongside Simon and to become a Healthy Balance team member with so many new faces around! 'Bienvenue à bord' Adrienne, we are absolutley delighted to have you with us!

Deena McLelland

Medical Receptionist

Deena McLelland, started her career in accounting. She moved on to teach children with special needs, has worked as a team leader for a health screening company and for the last ten years has been working as a Registrar in an Independent School. 

Deena has a grown up daughter and son. In her spare time she enjoys walking, reading, home crafts and spending time with family and friends

Working in partnership with NHS e Referral

Regulated by the Care Quality Commission. Registration No.

1-555978371. See our report


© Healthy Balance Clinics Ltd. All rights reserved. 

Healthy Balance Mediclinic is part of Healthy Balance Clinics Ltd., Company No. 04485067 Registered in England and Wales. 

Registered office: 51 High Street, Great Missenden, Buckinghamshire, HP16 0AL, U.K.

Website copyright © Healthy Balance Clinics Ltd. 2018 All rights reserved.




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