Trained chaperones are important for the protection of patients and medical practitioners alike.
If at any point before or during your treatment you would like a chaperone present, please do not hesitate to ask, they are always available.
Healthy Balance operates a strict chaperone policy. Practitioners do not treat children under the age of 18 without a parent or guardian present. According to the GMC, at 16, a young person can be presumed to have the capacity to consent to treatment without a chaperone, however it is Healthy Balance's policy to always have a chaperone or parent present for the 16-18 age group and advises its associates and accordingly.
Chaperones are also important to patients over 18. Where treatment may require a patient to remove some articles of clothing, or when examination is required of a private part of the body, the situation can potentially be distressing for the patient. It is important for the patient to know that they are being treated carefully and clinically and for an impartial, trained chaperone to safeguard this if they would like. The General Medical Council (GMC) guidance states that a relative or friend of the patient is not an impartial observer and so would not usually be a suitable chaperone. Healthy Balance does not allow friends or relatives of clinicians to chaperone patients as we consider this could also lack impartiality.
All our practitioners are CRB/DBS (police) checked and operate standards in line with the GMC and Care Quality Commission's guidelines. For more about the Care Quality Commissions Guidelines go to: http://www.cqc.org.uk/content/nigels-surgery-15-chaperones